Bidder Reviews for Thomaston Place Auction Galleries (360)

Exceedingly difficult to work with. Unhelpful, unresponsive, sold an item of mine I’d already paid for. Beware, they use a misleading statute (which the refuse to justify) to sell your items while making it very difficult to receive them through the many hoops you are forced to jump through. I’ve spent six figures on Live Auctioneers and have never, ever experienced the difficulties this auctioneer creates.

Thanks very much

Wonderful business with knowledgeable staff eager to answer questions.

A very good experience from the start. Since the first question or need untill after the Auction ended. Respectful and understanding. Definitely will keep them has my favourite people to deal with. Received my drawing very fast, packing was incredibly well done for somenting framed with glass.

Super Auction with quick safe shipping. Item described accurately, look forward to many more Auctions with Thomaston Place.

Bidding experience was good. Shipping took a little longer than expected. 2/26 to 3/21. Packing was great. No damage in transit

Purchased from Canada, everything went well, item even nicer in person. Would 100 % do business again with this auction house.

Item won was light and quite small (set of spoons). Charged $60 to ship a 12 inch box that weighed less than 2 LBs only 200 miles. Actual shipping cost likely 1/3 of what I was charged.

I am very pleased with my item and the process, however, it took forever to arrive. Shipping was slow and notifications were sparse. I thought at first that shipping was expensive but when I saw the actual size of the item it made sense.

What a perfect transaction... lovely pieces and I could not be happier!

Reputable auction gallery with professional friendly staff. Thank You

very good at promotions and sales. lousy at sending item once they receive their money. its been over 30 days and still no item.... i paid $250 BUYER BEWARE

From the moment the auction ended the process was a mess. Shipping was way over priced.

A very nice transaction

Arrived in dozens of pieces. Will cost $750 to repair.

I bought a lovely vase but can’t line up a shipper though I’ve contacted ones that have been recommended. If I can’t get a shipper what’s the point in buying a lot?

Great communication, item sent in great time. Easy to work with!

‘ ’ Gold is where you find it” ’ Thank Thomaston

Fast and Excellent Service THANK YOU!!!!!!

A job well done. Images were accurate and processing was speedy. Kind thanks!

This was my first time bidding, and I would recommend Thomaston to anyone. My lot arrived undamaged and is exactly as represented.

I would happily buy from Thomaston again. They were so helpful when I made a payment mistake. A great experience. Thank you for your patience!

Thomaston Place is wonderful! Great catalog descriptions and many helpful images of auction lots. The auction process itself is always very smooth. The payment process couldn't be more convenient and settlement is a breeze. TPAG in-house shipping is top notch..... well packed, reasonably priced, and very prompt. I could not be happier with this auction experience and look forward to their next auction. Definitely 5 STAR!!!