Bidder Reviews for Stephenson's Auction (346)

I was given the runaround in regards to acquiring a shipper. I called them and told them who I selected and that information was not relayed to the shipper, so I had to wait another week. The Deluxe Reading stove was shipped with leaky batteries older than myself. Afraid to remove the batteries that they will possibly explode. The batteries should have been removed or listing stated that the item contains leaked battery.

Stephenson's Auction was easy and pleasant to work with. The descriptions and photos were accurate and explanatory. The auction itself was fun. Their recommended shipper, The Philadelphia Mailroom, was great; fast pick-up, efficient packing (not overpacked!), very reasonable costs, and fast to ship. The items were just as described and photographed. This was a very satisfactory transaction from start to finish!

Very busy

Beautiful pendant arrived fast and in fine condition. Thank you!!!

Good items and fast shipping. Smooth transaction.

Great communication, smooth transaction,

Thanks for the great service and making shipping to Canadaa breeze. Much appreciated! Great items in your auction, especially coins.

Items were good but 2nd party shipping was obscene. Broken boxes & $100 extra for mailing.

I have bought items from Stephenson's for many years, mostly in-person and now on line. Never a problem.

The owners are caring people who helped me complete the purchase with no problems.

All went well and as expected The UPS store was helpful, did the shipping great and price was spot on.

Well documented, and packed extremely well

Very pleased with Stephenson's Auction. The lot arrived well packed and it's obvious they take pride in packing/shipping. The items were just as they appear on-line and so no surprises or misgivings. Again, no concerns or issues and would gladly bid again with this auction house.

This auction house is local to me, and we visit often. It’s a small, family, mom and pop operation, but run like a much larger organization. Staff is informative, easy to work with, and quick to respond to any issue. Thanks!

The people at the auction house were very accommodating and helpful about payment and pickup.

Excellent auction house

Purchased these 3 paintings for my collection sight unseen-condition was accurately described, very pleased with the whole transaction. Pick-up at their facility in Southampton was very easy and the guys working the warehouse were very efficient. Overall, very happy with the way everything went. Will bid on future lots from this auctioneer without hesitation.

Fair starting prices so everyone has a chance to win. Fast response to questions so we have time to decide. Fine, antique porcelains were in amazing condition which sustains their value.

Delighted!

GREAT PLACE TO SHOP ROCK & ROLL

My own fault for not reading shipping info prior to bidding. But buyer is responsible for arranging their own shipping. Took about 10-15 emails to UPS Store and Stephenson's to get my item picked up from auction house (UPS store is 1.9 miles away). Then cost $57 to ship a single poster

I am based in Australia & found the whole process very easy, largely thanks to the staff at Stephensons. Happy to recommend to all.

Easy to pay, in house shipping, fast delivery, perfect

The auction was great the payment process was a pleasurable experience but when it came to the shipping that wasn’t good I payed for the shipping and after hitting the tracking number it said it got delivered on the 24th of October I still have not received the items I won and paid for. After talking to the shipping company they told me I’m so many words there is nothing they can do about it so I’m left with nothing that I won and paid for at that auction.

Cindy and her staff went way out of their way to understand a shipping issue and took care of that problem with out any added pressure from them. A1 Auction.