Bidder Reviews for Kraft Auction Service (590)

just like pictured, shipping was handled quickly, easily and no issues.

Always provides great service with care put into packing and shipping items! And the shipping costs are very reasonable. Will defiantly be back on the next auction.

Easy to deal with, excellent packing, item as described, A + all the way

👍

Awesome

I would highly recommend Kraft Auctions. Easy to work with and very nice people!

I bought a set of vintage rrrumblers and they shipped them in a zip lock bag with not packaging padding, so obviously they got damage and they REFUSED to cover my damage items!!!!! Very disappointed

I liked it a lot

Ive bought through other Auctions and Kraft as seems to go a step above and beyond. Very clear and honest item descriptions, great communication, and excellent packaging and shipping. Top notch company. Always impressed with Kraft Auctions.

bid with confidence

Kraft was very pleasant to deal with, will use over and over. Thank You Kraft.

Beautiful tin toys well packed and fast shipping We are happy with it

Item was received quickly but was received with a broken part. Sent and email, never received a reply. Won "t deal with the future

Super fast shipping. I only had 1 item but had it within a few days of the end of the auction. It was packed very well.

Will be glad to work with Kraft again

Excellent variety of listings, informative descriptions, easy to reach by phone if necessary, prompt reporting of auction results, very prompt shipment of items, very well packed. I am totaly satisfied and look forward to future auctions.

Antique firearms bidders must know that Kraft Auctions doesn't have a curator. Because of this fact they cannot ship with USPS and for for outside US shopments they also use custom brokers. This results in very high shipping fees. For example, when I won a shotgun from Milestone auctions, a month ago, because they had the proper paperwork and shipped it by USPS transport fees were only 80 . (CAD) This time because Kraft had to ship with UPS and have a custom broker to do the paperwork I had to pay 200 $(CAD) for the transport and over 150 $(CAD) on broker fees. That means I paid 300 $(CAD) more than needed in transport and custom fees. On their site all they say is inhouse shipping, there's no disclaimer saying that they don't ship by USPS and they don't say that for international shipping there are high broker fees involved until you already won the item and they already charged your card. They should disclose the information about the broker fees, the fact they don't have an inhouse curator (or don't work with one) and they don't ship by USPS.

Kraft went above and beyond to facilitate delivery. Saved me time and hassle.

Pleasant transaction and helpful staff. Highly recommended

Was a shipping problem and the Auction House replied immediately and took care of the problem. Very honest and fair to work with. Would recommend.