Bidder Reviews for Richard D. Hatch & Associates (537)
TOP RATED
4.7 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
250-300 of 537 Reviews
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Highest Rated
WandaBell Buckle, TN
Apr 17, 2021
KevinBerlin, CT
Apr 17, 2021
RebeccaHoboken, NJ
Apr 17, 2021
RichardBrookline, MA
Apr 17, 2021
Website crashed....
Poor.... website crashed... I was winning bid but sold to someone else without contacting me
Richard D. Hatch & AssociatesApr 17, 2021
Liveauctioneers system crashed worldwide. I am sorry for the issue, though out of our control here at Richard D. Hatch & Associates. We have been withLiveauctioneers.com since its conception and the crash for them was a rare occasion. Our apology you missed purchasing the lot.
GaryLakeland, FL
Apr 17, 2021
Definitely do not trust the condition report.
Received the piece of glass I purchased and there was undisclosed damage. Nothing you can really do about it. Auctioneers won’t stand behind their descriptions. They just say it’s up to the buyer to know the condition. How are we supposed to know the items condition when we’re not physically there. Online buyers have to depend on the auction house to know what they are doing. Buyers are between a rock and a hard place. No guarantees in this online marketplace. Makes it hard to do business.
Richard D. Hatch & AssociatesApr 17, 2021
Thank you for your feedback. We do wish you would have contacted us for a condition report. I do not know what the unclosed damage on the cut glass bowl was, you should have contacted us upon receipt. This is year 43 for us, with over 50, 000 satisfied customers, we would have tried to make it right is we missed something, please do not put all auctioneers in same category.
HelenToronto, CA
Apr 17, 2021
MichelleCramerton, NC
Apr 17, 2021
Fantastically wonderful items and service
Not only were the items I purchased in perfect condition, the shipping was expertly done. I've never seen such well-packed items. Thank you, Richard D. Hatch & Associates, for the incredible service. I look forward to purchasing from you again soon:)
StevenSarasota, FL
Apr 16, 2021
JoeKnoxville, TN
Apr 16, 2021
Pleased with selection
I’ve known Richard for several years as we both served as appraisers in an event that allows people to find out what they have. Richard is quite knowing in his profession. He is well connected in merchandise and clientele. I will continue to look for treasures.
AlexandraLawrenceville, GA
Apr 16, 2021
RichardHendersonville, NC
Apr 16, 2021
Kathy E.Mesa, AZ
Apr 16, 2021
KathieSan Diego, CA
Apr 16, 2021
MechelleCharlotte, NC
Apr 16, 2021
SpencerEnglewood, OH
Apr 16, 2021
MichaelSterling City, TX
Apr 16, 2021
PennyMill Spring, NC
Apr 16, 2021
Favorite Auction House
Items are always quality, descriptions are accurate, auctions are run smoothly
FreddyMalibu, CA
Apr 16, 2021
ScottBangor, PA
Apr 16, 2021
Good auction house
Good auction house. problem is they do not return texts. Item recieved broken. Now doing a fedex runaround.
Richard D. Hatch & AssociatesApr 17, 2021
Sorry you had breakage with FEDEX or UPS. We try to ship all we can in-house to save the customer the store mark-ups, but sometimes larger items most go FEDEX or UPS, and we must trust their packing and shipping processes. Even the post office handles some items rough, but 98 percent of our shipments arrive intact.
KennethHendersonville, NC
Apr 16, 2021
Richard Montoursville, PA
Apr 16, 2021
SaraBeth Oro Valley, AZ
Apr 16, 2021
RonLitchfield, CT
Feb 20, 2021
Richard D. Hatch & AssociatesApr 17, 2021
Ron, we do not have you down as a buyer and you registered with us in September 2020, left this Feb 20, 2021, wish we could know why.
RobinLexington, KY
Jan 14, 2021
MaryMelbourne, FL
Nov 21, 2020
Wonderful auction
Helpful friendly efficient service. Marvelous selection. Now one of my favorite auction houses. Highly recommended!
CaliLeavenworth, KS
Nov 10, 2020
Skilled, In House, shipping department.
Box was almost destroyed during shipping, but porcelain pot was secure and unharmed.
DiannaNorman, OK
Nov 05, 2020
Quilts
The Quilts has move wear and holes that I expected.
Richard D. Hatch & AssociatesApr 17, 2021
sorry, we took a lot of photos and added them to our catalog
JohnsamuelPort Jervis, NY
Nov 01, 2020
AliceBuena Park, CA
Oct 29, 2020
THRILLED
I was so hesitant. Being my first time and not realizing the premium and other charges however so happy with my item! Very thorough auction house. Look forward to bid again
RobertDixon, IL
Oct 27, 2020
D. L.Tampa, FL
Oct 26, 2020
Outstanding auction house
Great item; great auction house; extremely pleased with my experience!
LeeMinneapolis, MN
Oct 18, 2020
GregTwinsburg, OH
Oct 18, 2020
HughEau Claire, WI
Oct 18, 2020
JohnSan Francisco, CA
Oct 17, 2020
Provides in house shippng at very resonable prices, good packing.
Everything was done very professionally and timely manner, items were packed well and undamaged. Only no-no, several auction Lot # tags were adhered to lucite which was very time consuming to remove without causing damage. My item cost was $800, this could be a real problem on an expensive item. They have to tag the items, but maybe removable or less tags would be better. Regardless, with what's going on in the world, this company does a great Job Stay sane, John
Carroll Spartanburg, SC
Oct 17, 2020
DanWest Chester, PA
Oct 17, 2020
professional
I have dealt with Richard D, hatch several times and they are very professional and honest.
DonWashington, DC
Oct 17, 2020
CharlesAtlanta, GA
Oct 17, 2020
A pleasure to deal with
These folks operate the way an auction house should. Everything was effortless./
DorisBelton, SC
Oct 17, 2020
RickWhitinsville, MA
Oct 16, 2020
Always a great transaction.
Hatch always has interesting objects, and have always been as described. I look forward to his auctions.
MonacaLeesburg, VA
Oct 16, 2020
KathrynRichfield, MN
Oct 16, 2020
BrianParrish, FL
Oct 16, 2020
CharlesCharleston, SC
Oct 16, 2020
SteveVero Beach, FL
Oct 16, 2020
MarkSan Francisco, CA
Oct 16, 2020
ToddLoveland, OH
Oct 16, 2020
Very happy with the experience
I will bid with Richard D. Hatch again. Purchase was shipped quickly.
PennyMill Spring, NC
Oct 16, 2020
Very professionally run auction
Richard Hatch runs probably my favorite auctions now. I go to a fair number of auctions or did before Covid. Richards auctions are well run. His online auctions are excellent. His items are described well enough that in some instances I would bid without physically being able to preview the item. His items are usually top quality. I really like that he post multiple pictures. Also he post sold prices afterward which is a great reference for later history and research for future similar items. Often his jewelry is of such quality that it will come with an appraisal.
Daniel Bakersfield, CA
Oct 16, 2020
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